Q U E S T I O N S & A N S W E R S
How does this all work?
Once you've chosen a date and booked a venue- contact us! Your venue is a big factor in figuring out what rental items will be right for you. The date is important because we want to make sure your favorite pieces are available!
How early in advance should I reserve everything?
We recommend reserving your favorite pieces as early as possible. Quantities can be limited. Contact us to make an appointment to view our collection in the Chippy Showroom in downtown Tunkhannock.
How do I go about reserving my rentals?
We require a non-refundable 25% deposit along with a signed Rental Agreement to reserve items for your event. (Event dates will be held for 2 weeks without a deposit.) You may still make changes to your order once deposit is made. Full payment and final decisions are due 14 days before event.
Does renting items include you setting up?
Our styling + setup services are an additional fee. Rentals are a la carte and do not include us unpacking or setting up / styling them. You may add on our amazing styling and setup services in addition to your rentals, otherwise setting up is up to you!
Do you deliver?
Delivery and pickup service is offered to a 2 hour radius of our location in Tunkhannock, PA. The delivery service fee is dependant of size of order, distance of travel, and distance of parking to to event location. The delivery and pickup service fee will be determined when we provide you with a quote for your rental items. The fee could vary at final order, if additional items are added, taken away, or location has changed.
Inquire for our rental order minimum for deliveries.
Can I pick up?
Yes, you can pick up your rental items. Some pieces are delicate and may need prior approval. You may pick up your rentals no sooner than 3 days before your event. We require rentals to be returned no later than 2 days after your event. Inquire about our rental order minimum for pickup.
All dishes, glasses, utensils, etc... come to you clean and ready to use and should be returned rinsed and scraped of food and debris and packed in original container. (Don't worry- we do the washing and sanitizing once it's returned!) *Please Note: It is a good idea to check with your caterer to ensure they agree with our dish cleaning policy!
A cleaning fee will be assessed for all upholstered items that are returned dirty or stained.
Can I come see everything in person?
Most definitely! Please contact us to make an appointment to view our unique collection!